Pajoox
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Account request

Delete your Pajoox account

Use this public page to request deletion of your Pajoox account and associated data without reinstalling the app.

Secure request

Sign in to request deletion directly, or verify ownership with a code sent to your Pajoox account email.

Submit a request

Use the form below to submit an account deletion request. Signed-in users can submit directly; signed-out users must verify the account email with a code.

Checking account status

How we verify ownership

To protect accounts from unauthorized deletion, Pajoox verifies ownership through the signed-in account session or a code sent to the account email. Do not send passwords, tokens, private keys, or full payment card details.

Deleting your account starts a 30-day recovery period. You can recover your account by signing in again before the recovery period ends. Account access is disabled during this period, and deletable account data, images, and task content will be deleted or anonymized after the recovery period ends.

What will be deleted

  • Pajoox account profile and authentication identifiers associated with the account.
  • Pose idea history, scene prompts, uploaded user content, generated reference shots, and saved guidance associated with the account where supported by the current service.
  • App settings and saved inspiration history associated with the account.

What may be retained

  • Billing, refund, tax, anti-fraud, security, legal, audit, accounting, or dispute-resolution records that must be retained.
  • Payment, transaction, invoice, or subscription records managed by Stripe, Google Play, Apple, or another approved payment provider.
  • Support communications needed to process the request and maintain an audit trail.
  • Aggregated or de-identified data that no longer identifies the account.

Deletable account data, images, and task content will be deleted or anonymized after the recovery period ends. Some retained records may be kept where required or permitted for billing, refunds, tax, anti-fraud, security, legal, or audit purposes.

Subscriptions

Account deletion does not automatically cancel Google Play or App Store subscriptions. Manage store subscriptions in the store where you subscribed. Account deletion does not automatically issue a refund. Remaining credits will expire when the account is permanently deleted. If you need a refund, please request it through the platform or customer support before deleting your account, unless required otherwise by law or platform rules. If you contact support, include the purchase channel and order or transaction ID, but do not send full payment card details.

Related pages

Review the Privacy Policy for more information about data handling, or contact Support for help with account access.